Shipping Policy

Use our easy process checkout where we accept most payments on every online order.
We also accept other forms of payment for offline orders (PayPal, bank transfer or cash) - Please feel free to contact us with any enquiries.

It is the customer’s responsibility to provide the correct billing & delivery details when placing an order. Orders are usually dispatched the next working day of receiving cleared payment but can take up to 2 working days through busy periods.

Incorrect information may result in dispatch & delivery delays, so please double check during placing your order.

Standard Delivery - Delivery aim of 3-7 working days from dispatch.

Free & Express Delivery – 1-3 working day service but usually delivered the next working day after dispatch – Fully tracked service, at the delivery address only. Express shipping services only cover a Mainland U.K delivery excluding The Highlands, Offshore Islands & Northern Ireland.

As and where possible, any Highland or offshore deliveries will be dispatched using Royal Mail at no extra cost. 

Pallet deliveries are available upon request and all delivery information & tracking will be provided.

Our aim is to have your order delivered on time, but in the unfortunate event of a delivery delay please contact us as soon as possible. We will endeavour to rectify any issues as soon as possible.

Signed or tracked deliveries may require someone to accept the parcel upon delivery.

Tracking numbers are usually uploaded to your order after dispatch but can also be supplied upon request. If an item is returned back to us due to our couriers not gaining signature or contact, there may be a “Return to sender” fee to pay before we can resend your item(s). Any deliveries that require a signature, must be checked before signing. If the item or packaging appears to be damaged, it must be signed for as “damaged” to ensure a claim can be made against the courier.

Please contact us with any international postage enquiries.

We are not responsible for any customs related issues or charges in the receiver’s country.

Shipping quotes can be requested for multiple items as and where possible – Please feel free to enquire before committing to an order. Shipping quotes are valid for 7 days after quoting.